People-powered operations.
Built around your business.
Scale your administrative, marketing, customer support and sales operations with one dedicated outsourcing partner.
Build your solution Not sure what you need? Talk to our team
Dedicated people.
One powerful team.
Human expertise.
AI-assisted operations.
Your team.
Your business goals.
Bilingual.
English & Spanish.
What sets us apart
Outsourcing, elevated by human expertise.
Dedicated collaborators who become a true extension of your business. Tailored to your needs, supported by technology, and managed with care.
Tailored Expertise
Precision skills crafted to suit the unique demands of your business.
Flexible Work Hours
Adaptable schedules aligned with your business requirements.
Comprehensive Training
Continuous learning to stay ahead of industry trends and client needs.
Highly Equipped
Empowered with modern tools and resources for efficient execution.
Direct Communication
Open, direct lines that keep collaboration transparent.
AI-Backed Assistance
Collaborators supported by AI tools for greater efficiency.
Hear it from our clients
Don't take our word for it.
“Partnering with Disa Innovations has been a game-changer for our business. Their unwavering support, particularly in chat support and marketing assistance, has significantly enhanced our online presence and streamlined our customer interactions.”
Eduardo Paulino
CEO, MF Kitchen
Unified success
Integrated features transforming businesses.
Four ways to extend your team. One partner to help your business move forward.
Administrative Solutions
- Scheduling & calendar management
- Data entry
- Transcription
- Virtual assistance & back office
A true extension of your team.
We take care of your administrative tasks so your business runs smoothly and you can focus on strategic initiatives.
Let's build your admin teamREADY TO SCALE?
Your business. Our people.
One powerful team.
The business case
Maximize profits. Improve efficiency. Bring AI to your team.
Four strategic reasons tailored outsourcing is a key investment.
Infrastructure savings
Cut the cost of equipment, maintenance and office space. Enterprise-grade technology without the capital outlay.
Lower staffing costs
Recruitment, payroll and benefit expenses shrink, freeing budget for strategic growth.
Scalability on demand
Add or reshape your team as demand changes, without long hiring and training cycles.
Operational efficiency
Spend moves away from rent, utilities and overhead toward your core business goals.
People + technology
Human connection. Intelligent support.
Our collaborators work with an AI-enabled dialing platform from our technology provider — tools that support our people, not replace them.
Real-time Call Transcription
Calls are transcribed instantly for effective follow-up and agent productivity.
Sentiment Analysis
Conversations are analyzed in real time for proactive resolution.
Faster Quality Assurance
Automatic criteria suggestions improve reviews and agent adherence.
Real-time Coaching
Live guidance equips collaborators with the right information.
Satisfaction Inference
Inferred satisfaction signals guide targeted collaborator training.
Assist Cards
In-call pop-ups guide collaborators through each scenario.
Third-party dialing provider standards
- SOC 2® Type II
- HIPAA
- CSA
- GDPR
- ISO standards
Industries we serve
Tailored to your world.
Flexible operational support for the businesses we serve.
- Food & Hospitality
- Construction & Engineering
- Design & Finishes
- Telecommunications
- Information Technology
- Growing Small & Mid-size Businesses
How we work
A better team starts with a conversation.
01Consult
We learn your goals, workflows and the outcomes you need.
02Tailor your team
We select collaborators whose skills match your exact needs.
03Onboard & train
Your team is trained on your processes, tools and brand voice.
04Manage & report
A Project Manager and Team Leader supervise performance and keep you informed.
The people behind the work
Great work starts with great people.
Continuous training. Shared values. Collaborators who care about your business.
Honesty
Open communication, trust and respect form the pillars of our interactions.
Integrity
Our bedrock is unwavering ethics, transparency and accountability.
Creativity
Nurturing innovation unlocks unique value for our clients.
Innovation
Empowering businesses with modern solutions for success.
Your Project Manager.
Your Team Leader.
Your dedicated team.
A central point of contact, dedicated supervision, and consistent reporting keep your people connected to your goals.
Let's talk
Build your team with Disa.
Tell us what you need. We'll come back with a tailored team proposal for your business.
- ✓ Free consultation
- ✓ Teams tailored to your workflows
- ✓ Dedicated management & reporting